Why should policies be put in writing?

Having policies in writing is crucial because they serve to ensure uniform and consistent practices across the organization. When policies are documented, all members of the team have a clear understanding of what is expected of them and how to approach various situations. It creates a standardized framework within which employees can operate, thereby reducing the chances of misunderstandings or misinterpretations regarding procedures or expectations. This consistency helps uphold organizational values and ensures that decisions are made based on a shared understanding, which is especially important in critical environments such as fire departments, where clear communication and reliable protocols can make a significant difference in operations and safety.