Which statement regarding news and media interactions is true?

The statement that interview requests should be managed by the PIO (Public Information Officer) or their designee is correct because it reflects the best practice for managing communications and media interactions within a fire department or any organization. The PIO is specifically trained and designated to handle media inquiries, ensuring that all information shared is accurate, consistent, and in line with the organization's policies. This centralized communication helps prevent the dissemination of conflicting information and protects the integrity of the department's message.

In addition, involving the PIO or a designated representative ensures that any interactions with the media are in accordance with legal and department guidelines, which is crucial during high-stress situations like emergencies or incidents where public perception is vital. The role of the PIO is to act as a bridge between the department and the public, facilitating effective communication and maintaining the trust of the community.